CRM Solutions – Implementation

• SAP C/4HANA CRM – Implementation and roll-outs
• SAP S/4HANA – Lead-to-Cash
• Salesforce Implementation
• SAP CRM On-premise – Optimization and Improvements
• Solution analysis and Solution design
• SAP Project management

Business Consulting Services

• CRM Project management
• Business Change Management
• Business process analysis
• Requirements capturing and analysis
• Mappping business priorities to digital solutions
• Omni-channel contact center implementation
• Customer service optimization
• Driving sales in customer service
• Tender process and vendor selection

Digital Transformation Projects

• Execution of your digital strategy
• RPA implementation
• Chatbot implementations
• Customer Journey mapping
• Driving Technology adoption
• Driving Digital innovation
• Digitalization of business processes
• Defining Digitalization Roadmaps